Contact

Office locations and support routes for authors, editors, and partners.

Reach the headquarters or regional office, connect with editorial and production teams, and contact specialized desks for website and billing support.

Primary contact

publisher@tecnoscientifica.com

WhatsApp: +62 851-1710-9680
Office hours: 09:00-17:00 (GMT +7)

Headquarters, Jakarta

Jalan Asem Baris, Tebet,
Jakarta Selatan, Jakarta 12830, Indonesia

Malaysia Office, Kuala Lumpur

Jalan Changkat, Gombak,
53100 Kuala Lumpur, Malaysia

Editorial & Production

Choose the right desk for faster response

For manuscript status before or after acceptance contact support. For accepted papers in production contact the production desk.

Support Desk

General manuscript status and publication support inquiries.

support@tecnoscientifica.com

Production Desk

Accepted articles in copyediting, layout, and production stages.

production@tecnoscientifica.com


Website and Customer Support

Technical and account support channels

Website Desk

Display or access issues on the website.

website@tecnoscientifica.com

Billing Desk

Billing, invoices, and accounting inquiries.

billing@tecnoscientifica.com

General Support

Any other customer support request.

support@tecnoscientifica.com